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After you fill out the sign-up form and click the “Create Account” button, you’ll be directed to an OTP (One-Time Password) verification screen. We send a code to your email to confirm your identity and secure your account.

Absolutely. If you forget your password, the “Forgot Password?” link on the login page lets you reset it securely via email verification. This process helps keep your account safe from unauthorized access.

No. NGDS does not sell your personal data. We only share information with trusted partners who help deliver and maintain our service under strict confidentiality agreements.

Organizing files on NGDS is intuitive. You can create folders, drag and drop files, rename them, and move items between folders easily. This helps you keep your cloud storage neat and quickly accessible.

Yes. NGDS allows you to preview many file types directly in your browser without downloading, including PDFs, images, and Microsoft Office documents, saving you time and bandwidth.

Yes, NGDS provides detailed sharing permissions. You can specify whether recipients can view, download, or edit files. Password protection and link expiration options add additional security layers to your shared data.

Yes. You can share files and folders with specific people by email and choose what each person can do: view, download, or edit and upload. For quick sharing, a link can be view-only or download, with an optional password and expiry date.

Yes. You maintain full control over your shared files. You can disable shared links or remove collaborators anytime, instantly revoking their access without affecting other users or your own files.

You can easily upgrade or downgrade your plan at any time in your account settings. Changes are applied immediately, allowing you to adapt your subscription as your storage needs evolve.

NGDS accepts UPI payments: at checkout you scan a QR code with any UPI app, such as Google Pay, PhonePe or Amazon Pay. You can also pay with NGDS coins earned through rewards and referrals, where available.

No, your data remains intact even if you cancel your paid plan. However, access to premium features and additional storage will cease, so ensure your storage usage fits within the limits of your current plan.

Storage metrics might take a few minutes to refresh after uploading or deleting files. Try refreshing the page or logging out and back in to see the most current data.

No. NGDS does not currently keep previous versions of your files. If you delete a file by mistake, it stays in the recycle bin for 30 days so you can restore it.

Deleted files go to the recycle bin, where they are stored temporarily. You can restore or permanently delete files from recycle bin before final removal from our servers.